THE CONNECTION:

1. Inquiry: Parents start by completing a client inquiry form via our website. This form will collect details about their family, their needs in terms of childcare (such as the children's ages, any special needs, preferred schedule, etc.), and their expectations from a nanny. Families must undergo a screening process at the end of the consultation to establish a client profile and validate identification.

2. Consultation: Once the inquiry form is submitted and validated, we will arrange an initial consultation virtually to better understand the family’s needs and answer any questions about Ummah Nannies.

3. Selection Process: We will then provide profiles of our certified nannies that match the family's needs. Parents can review these profiles and select potential nannies they would like to meet. They can view the nanny's experience, skills, and reviews from previous employers. We also provide a background check report for each nanny to ensure the safety of the child.

4. Interview: The parents will have the opportunity to interview the selected nannies. This can be done online, at the family’s home, or at our Ummah Nannies office location.

5. Trial Period: If the parents are satisfied with a nanny after the interview, they can opt for a 3-day paid trial period (if necessary) to ensure the nanny is a good fit for their family dynamic.

6. Contract Signing: Once the parents decide to hire a nanny, a contract will be signed between the nanny, the family, and the agency. This will outline the terms of employment, responsibilities, and rights of all parties involved.

7. Support: Our agency is dedicated to providing ongoing support to families after hiring a nanny. We’re here to assist you with any concerns or challenges that may arise, ensuring a smooth and positive experience for both you and your nanny.